RBA

Senior IT Business Analyst (m/f)

Zagreb, Hrvatska (Hybrid)

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Senior IT Business Analyst

About RBA / Not just another bank

We are here to make it easy for people to manage their money. Through innovative, highly sophisticated technology and great customer service, RBA is redefining people’s relationships with their money by making things simple and stress-free. Our banking solutions provide No.1 customer experience on Croatian market.

With us, you will have the opportunity to have a meaningful job and expand your knowledge every day by building great products and turning the complexity of a chaotic world into the simplicity of smooth solutions. We believe that two things are essential for our success: our people and our culture. Today, in our IT department we have more than 180 amazing IT experts that enjoy working together, learn from each other, and have a lot of fun.

We also know that your private life matters at least as your work life. So, our way of work is truly flexible as you deserve it – you can work from the office or wherever you want in Croatia. This is the RBAlity way 😊.

Does it sound interesting to you?

Take your talents and energy, join us, and feel the good vibe of RBA IT!

About the role

As a Senior IT Business Analyst, you will work at the intersection of business and technology, translating complex business needs into clear requirements and effective IT solutions.

You will work closely with business stakeholders, IT experts and solution architects to understand objectives, analyze processes and capabilities, and bring structure to complex initiatives where requirements are not yet fully defined.

We are expanding the team and looking for several Senior IT Business Analysts. A significant part of our work relates to Core Banking System (CBS) capabilities, particularly retail accounts, retail lending and payments. Experience in one of these areas is valuable, but we are equally interested in strong Business Analysts who can quickly learn complex business and IT domains.

You will be responsible for the quality of business analysis throughout the change lifecycle, from problem definition and feasibility assessment through requirements and solution shaping to validation. As a senior colleague, you will also mentor less experienced Business Analysts and contribute to strengthening the practice within RBA IT.

 

What You’ll Be Doing

  • Translate business needs, objectives and processes into clear, structured IT requirements
  • Analyze changes affecting banking applications and systems, including Core Banking System capabilities
  • Clarify complex or ambiguous business problems with relevant stakeholders and define the required change
  • Analyze existing processes and functionalities, identify gaps and assess the impact of proposed changes
  • Prepare business and functional requirements that provide a solid basis for solution design and estimation
  • Work with development teams and IT architects to shape functional solutions aligned with business needs and architectural direction
  • Assess feasibility and business rationale, including relevant costs, benefits and other business impacts
  • Identify dependencies and risks related to requirements and proposed solutions
  • Support solution validation and testing to confirm that implemented functionality meets defined requirements
  • Maintain clear and high-quality analysis and requirements documentation
  • Mentor less experienced Business Analysts and share professional knowledge and good practices

What You’ll Need

  • At least 3 years of relevant experience in IT, banking, business analysis or a comparable role
  • Strong analytical skills and experience translating business needs into structured requirements
  • Ability to understand complex business processes and their interaction with IT systems
  • Ability to bring structure and clarity to ambiguous situations
  • Strong communication and collaboration skills with both business and technical stakeholders
  • Good understanding of software development lifecycle concepts and the role of business analysis within IT change
  • Familiarity with business analysis practices and frameworks such as BABOK
  • Understanding of Agile ways of working
  • Ability to quickly develop a solid understanding of banking products, processes and systems
  • Active knowledge of English
  • University degree in information technology, another technical field or business, or equivalent relevant professional experience

Nice to have

  • Experience working with Core Banking Systems
  • Functional knowledge of retail accounts, retail lending or payments
  • Experience working with banking applications or other complex enterprise IT systems
  • Experience mentoring or supporting less experienced Business Analysts

Here is what we can offer you

Professional development:

  • Structured and smooth onboarding process with a mentor and a buddy
  • Manager’s support in career growth through an individual development plan and regular feedback
  • Learning by doing through strategically important and highly visible initiatives
  • Access to a broad range of learning opportunities, including IT learning programs, professional certificates and online training
  • Cooperation with experts across RBA, its subsidiaries and the wider RBI Group


Financial benefits:

  • Christmas bonus, Easter bonus, Gift for kids, Referral bonus, Meal allowance, Holiday pay


Work-life balance:

  • Flexible working hours and a flexible work model (whether you like more remote work, office work, or a mix of both)
  • Minimum 26 days of vacation
  • Free days for personal needs (wedding, moving…), free day for the first school or kindergarten day, up to 15 free days for education


Well-being:

  • Monthly subvention for Multisport membership, free annual health check-up, additional health insurance, E-sport and other sports associations, free parking and restaurant on location, modern offices, gaming & relax zone, corporate volunteering

 

Special banking offer:

  • Special prices of banking products and loans conditions, special insurance conditions, special leasing conditions


We know that building great IT solutions isn't enough. Our people are our priority. That's why our focus is on creating great working conditions that will make your life in RBA nice and simple. We want you to have all you need for building your skills, growing your career and to love what you do.

 

Senior IT Business Analyst (m/f)

Prijavi se na oglas
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Senior IT Business Analyst (m/f)

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