RBA

Senior IT Governance Specialist (m/f)

Zagreb, Hrvatska (Hybrid)

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Senior IT Governance Specialist

About RBA / Not just another bank

We are here to make it easy for people to manage their money. Through innovative, highly sophisticated technology and great customer service, RBA is redefining people’s relationships with their money by making things simple and stress-free. Our banking solutions provide No.1 customer experience on Croatian market.

With us, you will have the opportunity to have a meaningful job and expand your knowledge every day by building great products and turning the complexity of a chaotic world into the simplicity of smooth solutions. We believe that two things are essential for our success: our people and our culture. Today, in our IT department we have more than 180 amazing IT experts that enjoy working together, learn from each other, and have a lot of fun.

We also know that your private life matters at least as your work life. So, our way of work is truly flexible as you deserve it – you can work from the office or wherever you want in Croatia. This is the RBAlity way 😊.

Does it sound interesting to you?

Take your talents and energy, join us, and feel the good vibe of RBA IT!

About the role

As a Senior IT Governance Specialist, you will play a key role in ensuring that RBA’s IT organization operates through clear, effective and compliant governance processes.

You will act as an important coordination point between IT management and operational teams, internal and external audit, RBI Group stakeholders and relevant control functions across the Bank. Your role will be to translate regulatory, Group and internal requirements into practical actions, coordinate audits and remediation activities, and help ensure that identified issues are resolved in a timely and sustainable way.

A significant part of your role will also focus on IT outsourcing and third-party governance, IT policies and procedures, and continuous improvement of the IT governance framework. You will work closely with senior stakeholders and help turn complex governance topics into clear decisions, responsibilities and actions.

 

What You’ll Be Doing

  • Coordinate and continuously improve IT governance processes across the IT organization
  • Monitor alignment with relevant regulatory requirements, RBA and RBI Group policies and standards, and coordinate required IT actions
  • Act as a central IT coordination point for internal and external audits, including audit requests, evidence collection, findings and remediation activities
  • Track audit findings and other identified control issues, challenge delays and support their timely and sustainable closure
  • Coordinate governance of IT outsourcing arrangements, including required documentation, risk considerations, monitoring, exit planning and cooperation with service owners and vendors
  • Support other areas of the Bank with outsourcing arrangements that include significant IT services or processes
  • Maintain and improve IT policies, procedures, standards and governance-related process documentation, including the Service Level Management framework
  • Prepare clear governance reports, management information and materials for IT management, RBA governance bodies and RBI Group stakeholders
  • Work closely with IT Security, Risk, IT Strategy, Controlling, Procurement and operational IT teams to resolve cross-functional governance topics
  • Identify opportunities to simplify, standardize and automate recurring governance, control and reporting activities

What You’ll Need

  • Relevant professional experience in IT governance, IT operations, IT audit, regulatory compliance, IT outsourcing or a comparable technology role
  • Good understanding of IT organizations, IT processes and the governance of complex technology environments
  • Experience coordinating topics involving multiple organizational units and stakeholders
  • Strong analytical skills and the ability to turn complex requirements, findings or risks into structured and actionable plans
  • Strong organizational skills and a disciplined approach to tracking commitments, deadlines and required evidence
  • Excellent stakeholder-management, communication and presentation skills, including the ability to work effectively with senior management
  • Proactive and result-oriented approach, with the confidence to challenge issues and drive them toward resolution
  • Fluency in English
  • University degree in technology, mathematics, business or another relevant field, or equivalent relevant professional experience

Nice to have

  • Experience in banking, financial services or another regulated environment
  • Hands-on experience with internal or external IT audits and remediation of audit findings
  • Experience with IT outsourcing, third-party governance or vendor-management processes
  • Familiarity with ITIL, IT service management, Agile principles or project-delivery methodologies
  • Experience developing or improving IT policies, procedures, governance frameworks or management reporting
  • Advanced working knowledge of Excel and PowerPoint

Here is what we can offer you

Professional development:

  • Structured and smooth onboarding process with a mentor and a buddy
  • Manager’s support in career growth through an individual development plan and regular feedback
  • Learning by doing through strategically important and highly visible initiatives
  • Access to a broad range of learning opportunities, including IT learning programs, professional certificates and online training
  • Cooperation with experts across RBA, its subsidiaries and the wider RBI Group


Financial benefits:

  • Christmas bonus, Easter bonus, Gift for kids, Referral bonus, Meal allowance, Holiday pay


Work-life balance:

  • Flexible working hours and a flexible work model (whether you like more remote work, office work, or a mix of both)
  • Minimum 26 days of vacation
  • Free days for personal needs (wedding, moving…), free day for the first school or kindergarten day, up to 15 free days for education


Well-being:

  • Monthly subvention for Multisport membership, free annual health check-up, additional health insurance, E-sport and other sports associations, free parking and restaurant on location, modern offices, gaming & relax zone, corporate volunteering

 

Special banking offer:

  • Special prices of banking products and loans conditions, special insurance conditions, special leasing conditions


We know that building great IT solutions isn't enough. Our people are our priority. That's why our focus is on creating great working conditions that will make your life in RBA nice and simple. We want you to have all you need for building your skills, growing your career and to love what you do.

If you see yourself in this role and are looking for a new professional challenge, we invite you to submit your application by 31.8.2026.

Senior IT Governance Specialist (m/f)

Prijavi se na oglas
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Senior IT Governance Specialist (m/f)

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